Capla.ai – Terms of Use

Last updated: 17 June 2025

Welcome to Capla.ai (“Capla,” “we,” “us,” or “our”). These Terms of Use (“Terms”) form a legal agreement between you and Capla B.V., Laan op Zuid, Rotterdam, The Netherlands. By accessing or using any Capla service, website, dashboard, API, or mobile app (collectively, the “Service”), you confirm that you have read, understood, and agree to be bound by these Terms.

1. Agreement to Terms

If you do not agree to these Terms, do not use the Service. Continued use means you accept and agree to follow them.

2. About Capla

Capla is an AI-powered strategic operator that combines automated market intelligence with expert human review to provide decision-ready insights for businesses.

3. Eligibility

You must be at least 18 years old and legally able to form a contract to use the Service. If you use Capla on behalf of an organization, you represent that you have the authority to bind that entity to these Terms.

4. Account Registration and Security

You may need an account to access certain features. Keep your credentials confidential and notify us promptly of any unauthorized use. You are responsible for all activity under your account.

5. Services and Availability

Capla strives for 24/7 availability but does not guarantee uninterrupted or error-free operation. Features may change, pause, or discontinue at any time without notice.

6. Fees and Plans

Some features require payment. Prices, billing cycles, and specific plan details are shown at checkout. All fees are in euros and non-refundable except as required by law. You authorize us to charge your chosen payment method on a recurring basis until you cancel or we terminate your access.

7. Acceptable Use

You agree not to:

1. Violate any law or third-party right.
2. Reverse-engineer or copy any part of the Service.
3. Use the Service to develop a competing product.
4. Submit harmful, unlawful, or misleading content.
5. Interfere with or disrupt the Service or its users.

8. Intellectual Property

All software, designs, reports, text, and other materials we provide (“Capla Content”) are owned by Capla or its licensors. Using the Service grants you a limited, non-exclusive, revocable license to view and use Capla Content solely for your internal business purposes.

9. Your Content

You retain ownership of data and materials you upload (“User Content”). You grant Capla a worldwide, royalty-free license to use, host, and process User Content solely to provide and improve the Service.

10. Confidentiality and Data Privacy

We will keep your confidential information secret and use it only to deliver the Service, except where disclosure is required by law. Our Privacy Policy explains how we collect and handle personal data.

11. Third-Party Links and Tools

The Service may link to or integrate third-party sites and software. We do not control these resources and are not responsible for their content, policies, or availability.

12. Feedback

If you send ideas or suggestions, you grant Capla the right to use them without restriction or compensation.

13. Disclaimers

The Service and Capla Content are provided “as is” and “as available.”We disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. AI outputs are generated probabilities—not guarantees—and should be verified before reliance.

14. Limitation of Liability

To the maximum extent permitted by law, Capla will not be liable for any indirect, incidental, special, or consequential damages, or for loss of profits, revenues, data, or goodwill. Our total liability for any claim arising out of or relating to the Service is limited to the greater of €100 or the amount you paid to Capla in the 12 months before the claim.

15. Indemnification

You agree to indemnify and hold harmless Capla and its officers, directors, employees, and agents from any claim, demand, or loss arising out of your use of the Service or violation of these Terms.

16. Suspension and Termination

We may suspend or terminate your access at any time, with or without notice, if we believe you have breached these Terms or pose a risk to Capla or other users. Upon termination, your right to use the Service ends; Sections 8–15 and 18–23 survive.

17. Changes to Terms or Service

We may update these Terms or modify the Service. We will post changes on Capla.ai and indicate the “Last updated” date. Continued use after changes become effective means you accept the revised Terms.

18. Governing Law and Venue

These Terms are governed by Dutch law. Any dispute will be resolved exclusively in the competent courts of Rotterdam, The Netherlands.

19. Dispute Resolution

Before filing a claim, you agree to attempt to resolve the dispute informally by contacting[email protected]. If not resolved within 30 days, either party may bring a claim in court. Class actions and jury trials are waived.

20. Entire Agreement

These Terms, plus any signed order forms and our Privacy Policy, form the entire agreement between you and Capla regarding the Service.

21. Severability

If any part of these Terms is held invalid, the remaining sections remain in effect.

22. Waiver

Our failure to enforce any provision is not a waiver of our right to enforce it later.

23. Assignment

You may not assign these Terms without our prior written consent. We may assign them to an affiliate or in connection with a merger or sale of assets.

24. Contact